Sales Engineer

Overview

Join Kyocera International, Inc. We’re hiring a Sales Engineer at our Westborough, MA facility
! Salary Range: $83, annually. (Final offer based on experience, education, skills, and market factors)

Kyocera is a global leader in advanced ceramic technologies with nearly 80,000 employees worldwide, serving aerospace, automotive, medical, and semiconductor industries.

What makes us stand out: we offer careers with purpose, stability, and growth. Here’s what you can expect:

• 3 weeks of vacation to start (120 hours/year)
• 10 paid holidays annually

• Competitive pay
• 401(k) with company match
• Employer-paid pension plan

• Medical, dental, and vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)

• Tuition reimbursement
• Paid time off to volunteer
• Flexible schedules

• Onsite gyms, walking tracks, and employee gardens at larger locations
• Long-tenured team (many with 30+ years of service)
• Inclusive and diverse workforce
• A company philosophy rooted in doing the right thing as a human being

Kyocera’s culture is inspired by our founder, Dr. Kazuo Inamori. Learn more about our guiding principles and values here.

Apply today and become part of a team that’s shaping the future — one innovation at a time.

Job
:
Sales Engineer (OS5373) •
Exempt: Yes •
Safety Sensitive: No

The Sales Engineer focuses on the sales of highly technical products. They grow the business by maintaining strong customer relationships, supporting development activity within an assigned customer base, facilitating contract negotiations, resolving customer issues, and reporting on business activities. This role requires strong internal and external communication with administration, engineering, production, and quality teams to address customer needs. The candidate will closely manage and report on account activity, as driving new business is a key performance indicator.

• 4-year degree, BS preferred:
  Material Science/Engineering/Technical
• 3 years outside technical sales experience
• Strong technical understanding of drawings, materials, and engineering terms
• Ability to resolve conflicts effectively and professionally
• Organized with demonstrated follow-up
• Ability to work well with others, externally and internally
• Proven written and verbal communication skills (phone, email, presentations, in person)
• Must possess legal driver’s license and be able to drive in the US
• Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
• Basic proficiency in extracting information from SAP
• Ability to pass background check and drug screen

• Meet monthly booking goals (MSP) and milestones for Master Plan and 3-year sales plans within and for the assigned account base. Report opportunities and customer requirements to management.
• Use technical engineering skills to generate new business with established products and collaborate with development engineers on market needs.
• Manage customer interaction and relationship within own account base. Recommend improved materials or products within Kyocera’s material family.
• Represent customer requests and perspectives to production, quality, and management to provide customer-first support.
• Regularly communicate with counterparts in Japan and the US on price quotations, part delivery, technical confirmation, legal language discussions, cross-application support.
• May travel up to 50% of the time; coordinate travel with international production facilities and management during customer visits in the US. May attend trade shows or present in forums for Kyocera.
• Drive daily sales activity including order tracking, scheduling, logistics planning, collection, on-time delivery reporting, and related analysis. Stay current on market trends for new products.
• Mentor or train associate sales engineers or sales staff and/or lead projects as needed.
• Prepare and deliver excellent technical presentations in various formats (face-to-face, webinar, phone, tradeshow). Build strong knowledge of your…