Vice President of Human Resources

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners:
Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

The Vice President of Human Resources serves as a strategic and operational leader responsible for the HR Business Partner (HRBP) and Employee Relations (ER) functions for EG America, a large, multi-state convenience retailer. This role partners closely with executive leadership and field operations to ensure people strategies directly enable business performance, operational excellence, and cultural integrity.

The VP of HR leads a geographically distributed HRBP and ER team supporting frontline, field, and corporate populations—driving consistent application of people practices, proactive risk management, and leader capability across a complex, high-volume environment.

• Serve as a trusted advisor to executive leadership and senior field leaders on organizational effectiveness, workforce planning, and people-related risk
• Translate business strategy into scalable HRBP and ER frameworks aligned to retail operations and growth objectives
• Drive consistent execution of HR philosophy, policies, and decision-making across regions, banners, and functions
• Lead and develop a high-performing HRBP organization supporting field operations and corporate teams
• Establish clear role clarity, expectations, and operating models for HRBPs across the enterprise
• Coach HRBPs to effectively support leaders on performance management and accountability, leadership capability and succession planning, organizational design and change management, workforce planning and labor strategy.
• Ensure HRBPs operate as business-aligned consultants, not transactional support
• Own enterprise Employee Relations strategy, including investigations, corrective action, terminations, and policy interpretation
• Ensure consistent, fair, and legally compliant handling of ER matters across all locations
• Partner with Legal and Compliance on high-risk cases, litigation trends, and preventative strategies
• Analyze ER data and trends to identify systemic issues and recommend proactive solutions
• Oversee development, interpretation, and application of HR policies and practices
• Ensure compliance with federal, state, and local employment laws across multiple jurisdictions
• Provide guidance on union-adjacent environments, wage/hour considerations, and frontline labor risks
• Partner with Operations and Talent teams to build leader capability at the field and regional levels
• Reinforce a culture of accountability, inclusion, respect, and performance
• Support enterprise initiatives related to DEI, engagement, and values-based leadership
• Establish KPIs and dashboards related to ER risk, HRBP effectiveness, turnover, engagement, and leader capability
• Use data to identify trends, measure impact, and continuously improve HR service delivery
• Drive standardization and simplification of HR processes in a fast-paced retail environment

Interfaces will all levels within the organization including senior management. Coordinates with external vendor parters, government agencies and outside counsel as needed.

Bachelor’s degree required

Master’s degree

• 12+ years of…