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Systems Administrator

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: Planet Pharma Group
Full Time position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    Data Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Pay 65-75/h depending on experience

The Principle System Administrator will be responsible for defining the requirements for implementation of software systems and managing the requirements for the ongoing operations as the primary interface between Operations and IT. Some examples of this would be user management, master data configuration and role management. Primary platforms will be LIMS and E  applications. In addition, they will be responsible for supporting data integrity efforts at the site to ensure compliance to 21

CFR Part 11 for manufacturing and lab equipment.

Essential

Job Responsibilities

List 10 or fewer primary duties and responsibilities for this position in order of importance and time spent. Include supervisory responsibilities. Focus on responsibilities rather than projects. Avoid being vague or listing many minor duties.

  • Develop and maintain system configuration documentation and plan for new product, equipment, and workflows. Provide first line of troubleshooting issues for users.
  • Manage the operations of systems in a validated environment and develop policies and procedures related to compliance requirements; work with end users to develop user requirements and configuration documents and manage vendor IQ/OQ of equipment.
  • Develop, revise, and review SOPs, protocols and reports and other documents to support equipment, platforms, and other computerized systems.
  • Develop and provide computerized system training to new users and grant system access and ensure lab compliance with applicable cGMP regulations and SOPs, and support both internal and external audits; collect and report metrics.
  • Manage system updates, change controls and maintenance activities as relating to systems.
  • Troubleshoot issues, solve problems, and assist with investigations and deviations related to software systems.
  • Create/manage master data to support existing/new system functionalities.
  • Ensures that the integrity and accuracy of all documents are maintained; must assess overall document compliance with protocols, SOPs, company policies, and applicable regulations.
Quantitative Dimensions

The Principle System Administrator will be accountable for defining the requirements for implementation and management digital systems and managing the requirements for the ongoing operations. This role will work closely with the IT technical lead.

Organizational Context

The Principle System Administrator will typically report to the Associate Director, Manufacturing Technical Support. This role is expected to model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Gene Therapies and the organization.

Qualifications
Required
  • B.S. degree in biological sciences, cell biology, chemistry, or related field with 7+ years or M.S. degree with 5+ years of relevant experience in working with analytical computerized systems
  • Prior laboratory hands-on experience with a variety of analytical computerized systems
  • Expertise in regulations governing data integrity and computerized systems
  • Experience in qualification of analytical equipment, including those with computerized systems
  • Experience with electronic document management systems
  • Strong interpersonal skills, highly collaborative within a multi-discipline team and contributes to a supportive and positive work environment
  • Strong knowledge of GMP, SOPs and quality control processes
  • Strong knowledge of quality systems and regulatory requirements
  • Experience and knowledge in implementation and management of LIMS
  • Experience in translating laboratory user requirements to IT implementations
  • Experience with Windows OS, domains, networks and basic computing infrastructure in lab/production environment
  • Good to excellent technical writing skills and verbal communication skills
  • Excels in a fast-paced team environment, handles multiple tasks concurrently, and in a timely fashion
  • Highly self-motivated and goal oriented
  • Will support and demonstrate quality standards to ensure data of highest quality
Preferred
  • Experience in a small company and high growth, fast-paced environment
  • Experience working with additional electronic laboratory systems such as ERP, BMRAM, Empower, LabX
  • Experience with instrument integration/direct data capture from stand-alone COTS systems to LIMS application
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