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Service Desk Technician — IT Support & End-User Care

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: Middlesex Savings Bank
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Technician I — IT Support & End-User Care

Middlesex Savings Bank is seeking a Service Desk Technician I to provide frontline IT support from the Westborough Operations Center. The role focuses on phone and email handling, ticket logging, and user account maintenance across Active Directory/Entra and banking apps.

The ideal candidate will have 1–2 years of IT experience, a High School Diploma, and CompTIA A+ certification. The position requires flexibility to work various shifts and occasional travel to bank sites.

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