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IT Help Desk Specialist — 1st Shift, Westborough
Job in
Westborough, Worcester County, Massachusetts, 01581, USA
Listed on 2026-09-09
Listing for:
Spectrum Health Systems
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Spectrum Health Systems in Westborough, MA is seeking a Service Desk Technician I to join our IT team. You will be the frontline support, handling tickets, diagnosing issues, and restoring service to users across the organization.
The role requires strong communication, customer service, and basic IT knowledge. You’ll document incidents, follow SLAs, participate in on-call rotation, and assist with software updates and end-user assistance.
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