CT - Shipping and Receiving Lead

Columbia Tech
27 Otis Street
Westborough, MA 01581, USA

• Supervise, train, and support a team of shippers and receivers.
• Assign daily tasks and monitor performance to ensure targets are met.
• Act as the point of contact for escalated issues in shipping, receiving, and inventory discrepancies.
• Foster a team-oriented, safety-conscious, and results-driven environment.

• Oversee the preparation, packing, and labeling of outbound shipments.
• Ensure compliance with customer specifications, carrier requirements, and shipping schedules.
• Approve shipping documentation such as bills of lading, packing lists, and customs forms.
• Coordinate with freight carriers and logistics providers to schedule pickups and resolve transit issues.

• Supervise unloading, inspection, and verification of incoming shipments.
• Ensure prompt and accurate entry of received goods into inventory systems.
• Investigate and resolve issues related to damaged goods, overages, and shortages.

• Monitor stock levels and support cycle counts, reconciliations, and audits.
• Ensure proper tagging, storage, and documentation of all inventory movements.
• Collaborate with inventory control teams to maintain accuracy and traceability.

• Ensure shipping/receiving areas are clean, organized, and compliant with safety protocols.
• Operate and train others on material handling equipment such as forklifts, pallet jacks, and RF scanners.
• Identify process improvements and help implement standard operating procedures (SOPs).

• 4–7+ years of experience in shipping/receiving, including 1–2+ years in a leadership or supervisory role.
• Strong knowledge of warehouse operations, logistics, and shipping procedures (domestic and international).
• Proficient in ERP/WMS systems (e.g., SAP, Oracle, Net Suite) and shipping software (UPS, Fed Ex, etc.).
• Certified forklift operator with extensive equipment handling experience.
• Excellent organizational, problem-solving, and time management skills.
• Strong interpersonal and communication abilities to manage team performance and coordinate cross‑functionally.
• Ability to lift up to 50 lbs and work in a fast‑paced, physically demanding environment.

• Leadership: Leads by example, motivates team members, and ensures accountability.
• Detail‑Oriented: Ensures high accuracy in shipping/receiving and inventory transactions.
• Problem Solver: Quickly addresses workflow disruptions or order discrepancies with effective solutions.
• Proactive: Anticipates operational needs and takes initiative to improve efficiency and reduce errors.
• Dependable: A consistent and reliable presence who ensures deadlines and quality standards are met.

Salary: $24-$27/hr (Salary commensurate with experience)

Columbia Tech is an Equal Opportunity Employer. Columbia Tech does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Equal Opportunity Employer
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