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Regional Manager

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: Stretch Zone - 1169
Full Time position
Listed on 2026-07-05
Job specializations:
  • Management
    Operations Manager, General Management, Area Manager
  • Sales
    Area Manager
Salary/Wage Range or Industry Benchmark: 85000 USD Yearly USD 85000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Salary, bonus, and commission averages $85,000
  • Base salary depending on experience
  • Percentage of Studio Net Sales
  • Bonus based on sales targets
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources

At Stretch Zone, your health is our top priority. As a Regional Manager, you’ll oversee both our Westborough and West Boylston studios, lead high-performing teams, drive membership and revenue growth, and ensure every member experiences the life-changing benefits of practitioner‑assisted stretching.

What We Offer
  • Competitive base compensation plus performance‑based bonus opportunities
  • $80,000+ earning potential for high performers
  • Bonus structure tied to revenue growth, membership growth, retention, and profitability
  • Clear career path as we expand to additional Stretch Zone locations
  • Regular performance reviews with compensation growth potential
  • Paid management and on‑the‑job training
  • Free stretch sessions
  • Paid time off and paid holidays
  • Quarterly team lunches and annual holiday party
  • Opportunity to help build and shape a growing multi‑location wellness business
A Day in the Life

Your day starts by reviewing studio performance: revenue, leads, demos, close rate, EFT, active members, cancellations, practitioner utilization, staffing, and daily sales goals.

From there, you’re in the studios coaching the team, supporting sales conversations, reviewing schedules, solving member issues, and making sure both locations are operating at a high level.

You work directly with Lead Sales Associates, Stretch Practitioners, and studio leadership to improve performance, strengthen accountability, and create a consistent member experience.

Throughout the week, you lead meetings, review KPIs, build action plans, support marketing and lead‑generation efforts, and ensure both studios are progressing toward monthly goals.

Every day, you are building a culture of excellence, ownership, accountability, and service.

Key Responsibilities
  • Oversee daily operations for the Westborough and West Boylston studios
  • Drive revenue growth, membership growth, retention, and profitability
  • Lead both studios toward $50,000+ in monthly gross revenue per location
  • Review daily, weekly, and monthly KPIs
  • Coach Lead Sales Associates and team members on sales performance
  • Improve demo close rate, lead follow‑up, rebooking, and member conversion
  • Monitor schedules to ensure proper staffing and productivity
  • Track employee time clocks, labor utilization, and performance
  • Ensure all daily reports are accurate and submitted on time
  • Create weekly meeting schedules with clear action plans for each studio
  • Handle higher‑level customer service concerns
  • Maintain Stretch Zone brand standards and service quality
  • Develop marketing, referral, outreach, and business‑development strategies
  • Communicate with corporate to stay current on initiatives and best practices
  • Build, train, and develop a strong team beneath you
Requirements
  • Multi‑unit management experience preferred
  • Strong sales background with proven success
  • Experience leading teams and holding people accountable
  • Ability to manage revenue, sales goals, expenses, labor, and performance metrics
  • Ability to understand KPI trends, P&L performance, and budget variances
  • Experience developing and executing business‑growth plans
  • Strong communication, coaching, and problem‑solving skills
  • Passion for health, wellness, service, and helping others succeed
  • Fitness, wellness, franchise, boutique studio, retail, or membership‑based business experience preferred
About Stretch Zone

Our patented equipment and practitioner‑assisted stretch method are designed to improve mobility, reduce stiffness, increase athletic performance, and help members move and feel better. Learn more about our method:

What to Expect from Our Hiring Process
  • Initial phone call and one‑question assessment within 24 hours
  • In‑person interview within 48 hours
  • Second interview with ownership and review of leadership expectations
  • Offer letter and team lunch within 7 days
  • We welcome candidates from all backgrounds to apply.

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