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Quality Director

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: Natel Engineering Company Inc
Full Time position
Listed on 2026-06-02
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering, Quality Control / Manager
Job Description & How to Apply Below
Position: Quality Director (24568)
Summary:

Manage the quality organization, develop quality policies, generate quality reports and provide support to organizations within the Company on quality-related issues.

Essential Duties and Responsibilities:

* Adhere to all ESD requirements and Board Handling.

* Use of Moisture Sensitive Device (MSD) handling requirements based on component moisture sensitive levels (MSL).

* Collect information needed for disposition of nonconforming products, MRB chairperson.

* Quality planning as it relates to process and product, for both the site and the corporation as a whole.

* Plan and coordinate quality improvement efforts.

* Manage ISO certifications (including 9001; ISO 13485 and AS 9100) and changing requirements.

* Management Representative for ISO
9001, AS9100 and ISO
13485.

* Support ISO
14001 Environmental Management Standards.

* Act as one of the site Environmental Management Representatives to support ISO
14001.

* Training - train and/or provide necessary training related to accept/reject criteria and workmanship standards.

* Responsible for the overall quality metrics of the company and target areas for continuous improvement.

* Development of quality policies and objectives.

* Control and maintenance of the Calibration System and preventive maintenance program.

* Work with suppliers to ensure their quality systems are acceptable.

* Maintain corrective action process and system, working with Engineering and Manufacturing.

* Develop quality measures that track performance and lead to continuous improvement.

* Focal point of 6S Lean Initiatives to promote awareness throughout the facility and relate it to the entire corporation.

* Implement new processes to improve throughput and reduce defects.

* Ensure the promotion of awareness of regulatory and customer requirements throughout the organization.

* Support and follow all ISO standards related to OnCore's various Quality Management Systems. These systems may include, but are not limited to, quality, the environment, health, safety and security.

* Support all corporate and site 6S objectives.

* Perform all other duties, as assigned.
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