CT - Quality Engineer II - PCBA

Columbia Tech

27 Otis Street, Westborough, MA 01581, USA

• Lead by example and promote the criticality of strict compliance adherence at Columbia Tech.
• Lead in the training of personnel on workmanship (IPC-610) and quality standards, where applicable.
• Assure all outgoing products are manufactured in a compliant manner as part of the Columbia Tech team.
• Support process qualification/validation and new product introduction processes, where applicable.
• Develop and execute Quality Plans for customer accounts, when required.
• Review device history records for quality approval, where applicable.
• Support and execute Redline and Engineering Change Notifications (ECN’s) processing; collaborate with Project Managers to analyze customer ECN’s and ensure effective implementation on the production floor through the Engineering Change Order (ECO) process and communicate impacts of any changes (e.g., financial, inventory, WIP, open supplier orders).
• Suggest improvements to the ECN/ECO process that lead to improved efficiency, accuracy, and quality.
• Drive improvement of Columbia Tech Quality by analyzing non-conformances (NC’s), performing root cause analysis, and implementing corrective and preventive actions.
• Collaborate with internal groups and customers to determine root causes of customer issues, complaints, and CAPAs using techniques such as Reenactment, PFMEA, Control Plans, Five Whys, Ishikawa diagrams, Pareto Analysis, etc.
• Support Supplier Quality Engineering with non-conforming material issues resolution with suppliers, where applicable.
• Collaborate with cross-functional teams to determine root causes of customer issues.
• Support the Quality Control inspection process; develop specific Quality Assurance Forms (QAF’s) or update quality information within the Process Control System (e.g., Aegis) and provide training as needed.
• Support the development of quality Receiving Incoming Inspection (RII) plans, as needed.
• Develop quality and inspection plans.
• Assist in regulatory audit for customer accounts.
• Continually build strong rapport with customers through data collection, metrics generation, and presentations.
• Respond promptly to manufacturing floor quality issues, taking appropriate action within Columbia Tech’s Quality System.
• Work with PCBA Manufacturing Engineers, assembly, production and test to identify trends and implement corrective actions.
• Collaborate with Engineering to develop optimal work order routings, where applicable.
• Collaborate with Supply Chain, Project Managers and Operations on managing the Material Review Board (MRB) process.

• Positive attitude, self-motivator and tenacious follow‑up required.
• Superior customer service attitude.
• Current or previous IPC‑A‑610 and/or J‑STD‑001 certification preferred; instructor level beneficial.
• Excellent teamwork, communication and interpersonal skills.
• Bachelor’s degree, preferably in a science or engineering discipline. Significant and applicable professional experience may be considered in lieu of certain educational requirements.
• Knowledge of placement and inspection equipment, AOI, Mydata and Juki/Fuji preferred.
• Minimum of 5 years professional experience in PCB quality manufacturing; 5–7 years preferred.
• Knowledge of IPC 620 standard beneficial.
• Skills in MS Word and Excel (keyboard shortcuts, macros, forms, table techniques, pivot tables).
• Skills in MS Visio (creating diagrams, custom styles, cross‑functional flow charts, linking drawings, custom reports, exporting).
• Certified Quality Engineer (CQE) preferred.
• Approximately 70% of the work is performed in a precision, PCBA production area; the remaining time will be spent in office and warehouse areas.

• Approximately 70% of the work is performed in a precision, PCBA production area; the remaining time will be spent in office and warehouse areas.

• Interaction with people and technology while either standing or sitting.
• Must be able to communicate face to face and on the phone.

Note:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are…