Sales Engineer

Overview

Join Kyocera International, Inc. We’re hiring a Sales Engineer at our Westborough, MA facility. Salary Range: $83, annually. Final offer based on experience, education, skills, and market factors.

We don’t just offer jobs — we offer careers with purpose, stability, and growth. Here is what you can expect:

• Generous Time Off: 3 weeks of vacation to start (120 hours/year); 10 paid holidays annually
• Financial Wellness:
  Competitive pay; 401(k) with company match;
  Employer-paid pension plan
• Comprehensive Health Coverage:
  Medical, dental, and vision insurance;
  Life insurance;
  Flexible Spending Account (FSA);
  Employee Assistance Program (EAP)
• Investing in You:
  Tuition reimbursement;
  Paid time off to volunteer;
  Flexible schedules
• Work-Life Balance & Culture:
  Onsite gyms, walking tracks, and employee gardens at larger locations;
  Long-tenured team;
  Inclusive and diverse workforce; A company philosophy rooted in doing the right thing as a human being

Kyocera’s culture is deeply inspired by our founder, Dr. Kazuo Inamori. His values guide our decisions and shape our workplace. Learn more about our guiding principles here.

Apply today and become part of a team that’s shaping the future — one innovation at a time.

Sales Engineer (OS5373)

Exempt: Yes

Safety Sensitive: No

The Sales Engineer focuses on the sales of highly technical products. They grow the business by maintaining strong relationships with customers; create and support development activity within an assigned customer base; facilitate contract negotiations, customer complaint resolution, and other business-to-business reporting requirements. This technical sales role requires strong internal and external communication with administration, engineering, production, and quality teams to address customer needs.

They manage and report on account activity because driving new business is a key performance indicator.

• BS degree preferred:
  Material Science/Engineering/Technical
• 3 years outside technical sales experience
• Strong technical comprehension of drawings, materials, and engineering terms
• Ability to resolve conflicts effectively and professionally
• Organized with demonstrated follow-up
• Ability to work well with others, externally and internally
• Proven written and verbal communication skills (phone, email, presentations, in-person)
• Must possess a legal driver's license and be able to legally drive in the US
• Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
• Basic proficiency in extracting information from SAP
• Ability to pass background check and drug screen

• Meet monthly booking goals (MSP) and milestones for Master Plan and 3-year sales plans within and assigned account base. Report opportunities and customer requirements to management.
• Use technical engineering skills to generate new business with established products and collaborate with development engineers on new products needed in the market.
• Responsible for customer interaction and relationship management within own account base. Recommend improved material or products to customers within Kyocera materials family.
• Represent customer requests to production, quality, and management personnel to plan and execute customer-first support.
• Communicate with counterparts in Japan and US on price quotation, part delivery, technical confirmation, legal language discussions, cross-application, and general support.
• May travel up to 50% of the time; facilitate business travel with visiting personnel from international facilities; represent Kyocera at trade shows, events, or forums.
• Drive daily sales account activity including order tracking, scheduling, logistics planning, account collection, on-time delivery reporting and related analysis. Stay current on market trends and applications for new products.
• Mentor or train associate sales engineers or sales administration staff, and/or lead projects.
• Prepare and deliver technical presentations in various formats (face to face, webinar, phone, tradeshow). Be knowledgeable about the business,…