Clinical Informaticist; Lab Scientist

Massachusetts
2 Technology Dr
Westborough, MA 01581, USA

We are eClinical

Works. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinical

Works, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at. We value your talent and want you to join our fast‑paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

As a Clinical Informaticist, you will serve as a clinical lab expert to ensure the safe delivery of eClinical

Works healthcare technology products. You will help drive the strategy, roadmap, and execution for technology that powers client success and business growth. Your mission will be to play an integral part in the release of high-quality customer‑focused Products that set the bar for patient safety. This work will be achieved by working collaboratively with various teams (design, engineering, etc.) to build advanced healthcare technology products.

eClinical

Works moves fast, thinks big, and provides innovative product solutions to meet clients’ needs.

• Provide functional support throughout the software development life cycle
• Collaborate with cross‑functional teams to enhance products’ safety, quality, and usability
• Review and evaluate requirements for clinical products, modules, and workflows, for completeness and accuracy
• Work closely with R&D teams to engineer prompts for Clinical AI (Artificial Intelligence) products and functionalities
• Perform and document validations on the output generated by the Clinical AI products and functionalities
• Create and maintain documentation related to clinical risk processes, including Hazard Logs and safety case reports
• Collaborate with internal teams to address patient safety issues by recommending corrective and preventive actions
• Develop and maintain clinical content for various medical specialties within the EHR product suite
• Work with implementation and data migration teams to engage with customers and assist with onboarding/optimizing client workflows and product utilization
• Ensure compliance with regulatory standards
• Foster a culture of safety within the organization
• Periodic travel to the company headquarters is required
• Travel to customer sites, trade shows, conferences, and events as needed (up to 20% of the time)
• Perform additional duties as assigned

• Strategic and Analytical:
  You can zoom out to define the long‑term vision and zoom in to execute tactical details.
• Customer Obsessed: You deeply understand user needs through quantitative and qualitative insights.
• Innovative Mindset: You are able to visualize an EHR/LIS product of the future and embrace the use of AI capabilities to improve customer’s daily workflows and patient safety.
• Communicative: You are able to strongly communicate (written and verbal). You maintain detailed, clear, and accurate documentation. You are able to translate complexity into simple, actionable narratives when necessary to ensure universal topic understanding.
• Solution Driven: You possess strong critical thinking and problem‑solving skills with a proactive approach to identifying and mitigating risks.
• Rigorous Decision‑Maker: You make sound and timely decisions that are grounded in your clinical experience/knowledge/skills and customer insight.
• Data‑Driven: You rely on real‑time data, as needed, to guide priorities and decisions.
• Influential and Collaborative:
  You drive alignment across technical and clinical teams through clarity, trust, and accountability.
• Execution‑Oriented: You take action quickly, are organized in your tasks/responsibilities, and remove blockers to deliver results to meet deadlines.
• Patient Safety Representative:
  You have a deep commitment to and strive to proactively produce products that focus on patient safety and customer needs.
• Standards Adherence: You…