Hospitality Concierge Coordinator

Hospitality Concierge Coordinator page is loaded## Hospitality Concierge Coordinator locations:
Westbrook, MEtime type:
Full time posted on:
Heute ausgeschriebenjob requisition :
J-052276

PRIMARY DUTIES AND RESPONSIBILITIES:

* Coordinate multiple projects and programs to support business objectives and assist project managers in the coordination and completion of projects.
* Create, review and/or maintain project plans, timelines, databases and other supporting tools to track and report progress of key deliverables.
* Identify, schedule and coordinate project and program meetings, deliverables, milestones and required tasks.
* Track progress vs. plan, and resolve scheduling conflicts.
* Create reports; maintain and update data; and create and maintain process documentation as needed for each project. Update and maintain internal systems as needed.
* Create and establish project tracking metrics and reporting to ensure timely and on budget completion.
* Prepare reports for management and staff. May present reports to management and staff.
* Confer with various cross functional staff to outline tasks in the work plan.
* Communicate project progress via reports, routine updates and business meetings.
* Communicate project results which may include new reports and/or processes for the business.
* Work closely with the management team and the functional leaders to analyze, report, and drive the critical projects, plans, events and action items through to completion.
* Provide key support in coordinating and/or executing planned events, programs, field travel, etc.
* Identify, create and establish standards and procedures for project reporting and documentation.
* Work with teams to identify and develop process improvements.
* Audit documentation to ensure compliance with IDEXX processes and ISO standards, if applicable.
* Assist in developing training requirements, training new enhancements and conduct training sessions as necessary.
* May assist and/or lead smaller, basic projects and/or programs.

EDUCATION:

* Associates degree or equivalent combination of education and experience required. Bachelors degree or equivalent preferred.

REQUIRED

SKILLS AND ABILITIES:

* Strong computer skills - MS Office (i.e. Word, Excel, etc.)
* Database/Access experience preferred
* Ability to devise tracking systems and efficient reporting
* Ability to learn to update internal website
* Strong organizational skills with the ability to prioritize and follow-up
* Ability to multitask
* Strong attention to detail
* Effective project administration skills and/or task management skills. Project management skills a plus.
* Self-starter
* Strong written and verbal communication skills as well as interpersonal skills.
* Must be able to interface effectively with individuals from multiple departments at multiple levels.
* Ability to deliver trainings and presentations
* Ability to work independently, as a team member, and as a team leader
* Ability to develop standards and practices within discipline

PHYSICAL DEMANDS:
* High computer use
* May require limited travel

WORK ENVIRONMENT:
* General office environment
** What you can expect from us:
*** An hourly rate target of $29-$31/hour based on experience
* Opportunity for annual cash bonus
* Opportunity for performance based annual merit increase
* Health / Dental / Vision Benefits Day - One
* 5% matching 401k
* Generous PTO benefits
* Additional benefits including but not limited to pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
** Why IDEXX
** We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
improvement.
Let’s pursue what matters together.
* IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
* * IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.*#LI-JH1
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