Business Support Specialist

Business Support Specialist – Westbrook, ME (Hybrid)

Pay Rate: $27-$35+/hr based on experience. 11+ month contract (potential transition to permanent).

Our client, a leading software production company in the veterinary space, is seeking a Business Support Specialist to blend customer‑facing billing support with contract processing and administrative responsibilities.

• Respond to customer billing inquiries and resolve discrepancies.
• Manage software subscription billing (entries, credits, cancellations, usage updates).
• Process new contracts and orders in compliance with company policies.
• Review financial terms in contracts for accuracy and completeness.
• Maintain customer records, subscription data, and internal systems.
• Reconcile billing issues and collaborate with internal teams for resolution.
• Track and document all customer‑facing activities.

• Experience in a customer‑facing billing, finance, or support role.
• Strong attention to detail and organizational skills.
• Experience handling invoices, contracts, or financial documentation.
• Ability to work cross‑functionally and manage multiple priorities.
• Comfortable in a hybrid work environment.

• Competitive pay with growth potential.
• Hybrid flexibility.
• Opportunity to join a well‑established, innovative software organization.

The pay range for this position is $25.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a contract position based out of Westbrook, ME.

This is a hybrid position in Westbrook, ME.

This position is anticipated to close on Jun 19, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
For all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Use of Artificial Intelligence (AI):
We may use AI tools to support parts of our hiring process, including sourcing, screening, and evaluating candidates. Final decisions are made by our hiring team.