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CX Operations Lead - Software Process & Platform Optimizer

Job in Westbrook, Cumberland County, Maine, 04098, USA
Listing for: IDEXX GmbH
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 120000 USD Yearly USD 120000.00 YEAR
Job Description & How to Apply Below
A leading software company in the United States is looking for a Software Customer Experience Operations Manager to optimize workflows and enhance the delivery of customer support and education. This role requires over 5 years in customer operations and excellent communication skills. The successful candidate will manage a team, lead customer feedback programs, and collaborate with various departments to improve processes and ensure operational readiness.

The role offers a competitive salary of up to $120k plus benefits.
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