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Customer Care Representative

Job in Westbrook, Cumberland County, Maine, 04092, USA
Listing for: Casella Waste Systems
Full Time position
Listed on 2026-09-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Casella Waste Systems -  - Responsibilities:
Answers or places calls to customers to learn about and/or address their needs;
Responds efficiently and accurately to customers, explaining possible solutions;
Engages in active listening with customers and diffuses escalated situations;
Builds instant rapport with customers and team members;
Uses CRM, scripts, and software to address topics
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