Patient Service Specialist-Access Center

Maine Health -  - Responsibilities:
Welcome new patients and provide a welcoming first impression through their initial appointment;
Guide patients through the new patient process, answering questions and setting clear expectations;
Schedule new patient appointments accurately and match patients with the most appropriate provider;
Utilize technology including ticket scheduling, automated outreach, and auto-dialer workflows to improve access and scheduling efficiency;
Complete patient registration by verifying demographic, insurance, and contact information