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Support Specialist
Job in
Westbrook, Cumberland County, Maine, 04098, USA
Listed on 2026-02-12
Listing for:
Harris Computer
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Handles incoming support calls or tickets and works directly with customers to provide services and help resolve software issues.
- Provides timely solution of problems in order to ensure customer satisfaction and eliminate downtime.
- Provides technical leadership and training for lower level support specialists.
- Documents fix and updates internal Wiki and customer.
- Can create content for Webinars and User Conferences and deliver effective presentations.
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