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Director, AI-Powered Self
Job in
Westbrook, Cumberland County, Maine, 04098, USA
Listed on 2026-05-19
Listing for:
IDEXX Laboratories, Inc
Full Time
position Listed on 2026-05-19
Job specializations:
-
IT/Tech
Digital Marketing
Job Description & How to Apply Below
IDEXX Laboratories, Inc. is hiring an Associate Director, Digital Self Help & AI Experience in Westbrook, Maine. This senior role focuses on leading digital transformation in customer support by enhancing self-help experiences through AI and automation. The ideal candidate will have extensive product management experience, strong communication skills, and the ability to drive cross-functional collaboration. Responsibilities include strategy development, KPI definition, and continuous optimization of digital support channels.
IDEXX is committed to diversity and is an equal opportunity employer.
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