Senior Director, Product Management – VetConnect PLUS

Senior Director, Product Management – Vet Connect PLUS page is loaded## Senior Director, Product Management – Vet Connect PLUS locations:
Westbrook, MEtime type:
Full time posted on:
Gestern ausgeschriebenjob requisition :
J-052538
** The Opportunity
** Vet Connect PLUS is the most widely adopted veterinary diagnostics platform in the industry, used by over half of all U.S. veterinary practices and expanding globally. It sits at the center of the diagnostic workflow, connecting veterinarians to lab results, patient insights, and clinical decision support in ways that directly shape how care is delivered every day. That foundation is something most companies would envy.

Now we’re building on it, across three dimensions at once:
** Shape a new organization.
** We’ve created a new CAG Diagnostic Software organization that, for the first time, brings together product teams spanning Vet Connect PLUS, Vet Lab Software, MyIDEXX & CIAM, eCommerce, and Reference Lab digital experience. You’ll help define how this organization operates and evolves, organizing around the domains that matter most to our customers.
** Reimagine the customer experience.
** Vet Connect PLUS is foundational to a broader vision: a world-class, integrated diagnostic experience worthy of a world-class veterinary diagnostics company. With these teams united, we have an opportunity to converge capabilities that were built in parallel, simplify the architecture, and deliver the coherent experience our customers expect.
** Transform the craft.
** The era of bloated backlogs, over-refined user stories, and endless discovery cycles is over. We need a product leader who leverages AI and automation to fundamentally rethink how product management is practiced, making teams radically more efficient while raising the quality of what they deliver.

If you’re energized by meaningful complexity, real customer impact, and the chance to build something better while it’s already in motion, this role offers a rare combination of scale, responsibility, and transformation.
** The Role
** You’ll own Vet Connect PLUS, a mission-critical product that tens of thousands of practices depend on every day. This product must continue to deliver speed, clarity, and clinical confidence while it evolves. You’ll lead an experienced, passionate product team and be accountable for global product strategy, roadmap execution, product performance, and platform adoption.

You’ll also be a key member of the CAG Diagnostic Software leadership team, a group that is deeply invested in transformation and people leadership. Every leader on this team is expected to lean into the broader vision, not just their own product area. You’ll operate in a product, engineering, and UX trifecta with your engineering and design co-leads, with shared ownership of strategy, execution, and outcomes.

And you’ll work with a leader who is invested in your growth and wants a thought partner with conviction, not someone who waits for direction.
** What You’ll Do
**** Reinvent how your team works**. Lead with an AI-native operating model for product management. Move away from heavy documentation and extended refinement cycles. Emphasize clear problem framing, faster shaping, and early validation. Automate low- leverage work (discovery synthesis, requirements documentation, status reporting) and redirect your team’s energy toward high-judgment, high-impact decisions.
** Own and evolve Vet Connect PLUS.
** Drive the product vision, strategy, and roadmap for Vet Connect PLUS. Ensure the product delivers speed, clarity, and clinical confidence in daily diagnostic workflows. Balance reliability and continuous improvement in a product customers depend on every day. Drive meaningful progress without disrupting critical customer workflows.
** Shape the future experience.
** Position VET CONNECT PLUS as a foundational layer within a broader integrated diagnostic ecosystem. Contribute to a more seamless,connected customer experience across IDEXX systems, working with a leadership team that shares that ambition to imagine what a world-class integrated experience looks like.
** Model the trifecta partnership
** with your…