More jobs:
Americas Senior Director, Customer Tech Support
Job in
Westbrook, Cumberland County, Maine, 04098, USA
Listed on 2026-08-22
Listing for:
IDEXX
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Engineer, IT Support
Job Description & How to Apply Below
IDEXX is seeking a Senior Director, Customer Technical Support to lead the Americas operations (US, Canada, Latin America). You will own end-to-end support for clinics, reference labs, connectivity, and software, guiding a senior-management team to deliver rapid resolution and first-contact quality.
The role requires cross-functional leadership, strategic planning, and accountability for budgets, SLAs, and customer satisfaction in a global diagnostics environment. Travel up to 25% is expected.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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