Sr. Lean Operations Manager

As the
** Senior Lean Operations Manager**, you will lead all aspects of work driving continuous improvement culture and embedding Lean principles across the IDEXX enterprise. Managing a team of Lean Leaders, you will be responsible for supporting the IDEXX Excellence System, driving process optimization and productivity improvements.

The ideal candidate brings management experience, possesses robust problem-solving skills and has a proven track record of implementing Lean principles within an operating system to achieve measurable results.

PRIMARY DUTIES AND RESPONSIBILITIES:

Develops, implements, and sustains Lean transformation strategies aligned with the IDEXX Excellence System.
* Conducts value stream mapping to identify inefficiencies and areas for improvement.
* Establishes and monitors KPIs to track continuous improvement efforts.
* Collaborates with leadership to prioritize improvement opportunities and allocate resources.
* Manages staff and/or supervisors of the Lean team within Operational Excellence, planning and assigning work, monitoring activities and evaluating performance.
* Manages escalated/critical issues.
* Administers employment actions, provides coaching and guidance to staff and promotes staff training and development.
* Contributes to development of strategy and direction.
* May coordinate work of outside vendors and contractors.
* Communicates with other related departments to coordinate work and resolve issues as needed.
* Provides internal and/or external customer feedback and leads/participates in teams related to new or ongoing project work and other areas as needed.
* Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience.
* Identifies problems, obstacles and opportunities and proactively acts to address issues. Strives for continuous improvement.
* Prepares reports and other information summarizing work activities and reports results to peer groups as well as senior management.
* Prepares various analyses as needed to highlight issues and resolve questions.

EDUCATION:

* Bachelor's degree in Engineering, Business Management, Operations or equivalent combination of education and experience required. Master's degree or equivalent preferred.

REQUIRED

SKILLS AND ABILITIES:

* 7+ years of management skills and ability.
* Proficiency in Lean methodologies and operating system deployment
* Ability to organize, prioritize and direct work activities.
* Experience with ERP systems and process mapping software
* General business knowledge required, including specific knowledge of businesses supported.
* Excellent customer service and business relationship-building skills required.
* Reasoning, problem solving and analytical skills to resolve issues.
* Project management and change management skills and abilities.
* Communication skills, both verbal and written.
* Personal computer skills, including Microsoft Office.

PHYSICAL DEMANDS:
* Extensive sitting, standing and computer use.
* Extend and reach with hands and arms and use hands and fingers.
* Occasionally required to climb, balance, bend, stoop, kneel or crouch.
* May be required to lift, move and carry up to 50 pounds.
* Fluency in the English language
* Travel required.
* Some positions may work with exposed moving electro-mechanical parts and may require proper protective equipment

WORK ENVIRONMENT:
* General office environment.
* Normal office noise level, with occasional moderate noise.

LEVELING GUIDE:
* Provides leadership and direction typically though Managers and potentially Sr Managers. Develops departmental plans, including business and/or organizational priorities.
* A large, strategically important unit/group/area/function/program with a large market.
* Related unit/group/area/function/program(s) with a large market.
* A moderately-sized unit/group/area/function/program(s) covering a major region.
* In some instances is responsible for function/program only without subordinate Managers/Supervisors/Staff.
* Adapts and executes functional or departmental business plans and contributes to the development of functional or departmental strategies. Frequently has multi-country responsibilities. Objectives for assigned unit/area defined by upper management. Latitude to make decisions to achieve defined goals. Failure to achieve objectives will have major impact on unit and the organization.
* Decisions are guided by Company and functional strategies, priorities and resources.
* Brings together multiple disciplines and specialties to solve complex problems.
* Typically 7+ years' Supervisory/Managerial experience, with in-depth experience in the areas managed. Proven leadership skills.
** What you can expect from us:
*** An annual salary target of $160,000K - $170,000K
* Opportunity for annual cash bonus
* Opportunity for performance based annual merit increase
* Health / Dental / Vision Benefits Day - One
* 5% matching 401k
* Generous PTO benefits
* Additional benefits including but not limited to pet insurance, mental health resources,…