Practice Manager - Dual Site Experience Required - Portland & Westbrook, ME

Opportunity

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

As a dual Practice Manager at both our Portland & Westbrook, Maine urgent care clinics, you will play a pivotal role in the day‑to‑day operational efficiency of the clinics while contributing to their long‑term strategic goals. The ideal candidate will possess a strong background in healthcare administration, financial management, and team leadership.

This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong people‑manager, and thrive in a fast‑paced role where you’re balancing multiple responsibilities at one time, we encourage you to apply!

• Operational Management:
  Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
  • Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
  • Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
  • Enforce clinic policies and procedures to ensure compliance with regulatory standards.
  • Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.
  • Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost‑effective manner.
  • Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
• Dual Site Management:
  Provide oversight of staffing, scheduling, inventory, and day‑to‑day operational workflows across two clinic locations to ensure consistency and efficiency.
  • Monitor and analyze performance metrics at each site, proactively identifying gaps, trends, or inefficiencies and implementing actionable solutions to optimize operations.
  • Maintain a consistent on‑site presence at both locations to support, mentor, and develop team members while reinforcing operational standards and a cohesive culture across clinics.
• Team Leadership:
  Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
  • Conduct performance evaluations and provide ongoing feedback to enhance staff development.
  • Foster teamwork and effective communication among all clinic team members.
• Strategic Planning:
  Collaborate with the Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
  • Analyze market trends and competitive landscape to identify growth opportunities.
  • Implement strategies to enhance the clinic's market presence and community engagement.
• Quality Assurance:
  Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
  • Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Communication and
  
  Collaboration:
  
  Partner with your District Director along with corporate resources to ensure effective communication and goal alignment.

• Exceptional people manager and team leader: 1‑3 years of demonstrated success in leading, mentoring, and growing teams.
• Experience in similar roles:
  Demonstrated skills in medical practice management, human resources, and data analysis.
• Dual‑site management experience:
  Proven ability to successfully oversee operations across multiple clinic locations, balancing priorities, optimizing workflows, and ensuring consistent team performance and patient experience at each site.
• Driven and self‑motivated:
  Ability to work independently, possess a level of initiative and enthusiasm to help drive results.
• Effective communicator (written and verbal) and cross‑collaborator:
  Ability to establish and maintain positive relationships with…