Experienced Security System Service Technician

Job Overview

Johnson Controls Service Technician responsible for troubleshooting and servicing commercial security systems including burglar alarms, fire alarms, CCTV, card access, and related equipment.

• Alleviate customer concerns regarding security systems.
• Advise customers and the customer care center on system status and inspections.
• Repair or replace burglar alarms, fire alarms, CCTV systems, card access systems, and other security equipment.
• Work independently from a remote location with all required tools and equipment.
• Provide high‑level service to resolve building inefficiencies and service‑related items.
• Locate and troubleshoot damaged equipment or wiring; readjust, repair, replace, and test equipment.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Provide recommendations and solutions to ensure facilities run efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

• High School Diploma or equivalent.
• Minimum 4–5 years of experience installing and inspecting/repairing Tyco Integrated Security or a comparable product line.
• Experience with card access, CCTV, IP cameras, Massachusetts or Maine electrical license.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver’s license.
• Preferred:
  Fire alarm experience; some college; NICET II or greater; HIRSCH Certificate.

Hourly Rate: $25.96 – $36.05, depending on education, experience, knowledge, skills, and abilities.

This position includes a competitive benefits package.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, disability status, or any other characteristic protected by law. If you are an individual with a disability and need an accommodation during the application process, please visit the provided link.