Store Dispatcher II

Position Mission

Dispatches and plans local deliveries to wholesale customers in a timely and efficient manner. Coordinates deliveries to all wholesale customers while providing leadership and direction to a team of delivery drivers. Serves as the link between assigned accounts, the store, and the drivers to ensure maximum service and high performance standards.

• Customer satisfaction
• Deliveries completed

• Assign drivers to make deliveries by taking into account product to be delivered, customer locations, and time of day.
• Track the progress that drivers make along their routes.
• Balance and adjust workloads, break times, and customer needs when assigning drivers.
• Check drivers' in and out time and transfer these records into the company's files for analysis and improvements in efficiency.
• Receive and resolve any requests or complaints made by the customers.
• Act as driver when or if needed during peak delivery times.
• Perform any other duties as assigned by management, including the annual store audit process.

• High School Diploma or equivalent work experience required.
• 1–2 years prior experience in the retail automotive service industry, preferably in an automotive part department, dealership, jobber, or retail establishment.
• Enjoy working with people in a fast‑paced setting; be competitive yet be able to work calmly under pressure.
• Possess a proactive attitude with superior communication and leadership skills.
• Be analytical, possess problem‑solving, organizational, and customer service skills.
• Possess a high sense of urgency and be customer oriented.
• Ability to handle multiple tasks and time‑sensitive issues.
• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including accurately and rapidly identifying sequences of numbers and letters.
• Able to work on feet (stand and walk) for the assigned work shift.
• Capable of lifting and moving parts and boxes weighing up to 60 pounds.
• Possess a valid driver's license.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, conduct, and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to the start date. COVID‑19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to the start date.