Vice President – Business Operations

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Full Time Senior Management Westbury, NY, US

2 days ago Requisition

Salary Range: $ To $ Annually

Community Mainstreaming Associates (CMA) is a non-profit organization dedicated to supporting individuals with developmental disabilities. We are seeking an experienced business leader to oversee Business Operations including Information Technology, Facilities, Procurement, and Compliance.

Responsibilities

Technology & Business Services

• Oversee technology, cybersecurity, data protection, access controls, backup and recovery systems, equipment, telecommunications, applications, platforms, document services, supplies, and related policies.
• Manage technology and business service providers, vendors, contracts, assets, service levels, onboarding and offboarding controls, and replacement planning.
• Lead sourcing, negotiations, vendor management, and cost-saving initiatives.
• Ensure business systems and technology infrastructure are scalable, secure, reliable, and aligned with organizational needs.

Facilities, Maintenance, & Capital Projects

• Ensure that all CMA properties are attractive, safe, secure, accessible, and impeccably maintained, reflecting the highest standards of quality and care.
• Coordinate facility priorities with program leaders and executive leadership.
• Control project costs and provide executive leadership with regular updates regarding major capital projects.
• Oversee renovations, expansions, major repairs, and capital improvement projects.
• Ensure effective preventive maintenance, inspection, repair, and facility tracking systems are in place and maintained.

Fleet, Insurance & Risk Management

• Monitor fleet costs and ensure transportation resources support program and operational needs.
• Oversee vehicle fleet safety, maintenance, acquisition, replacement, registration, inspection, disposal, and driver compliance.
• Work with Insurance broker(s) to obtain appropriate insurance coverage for organizations, including;
  Property, Automobile, Cyber-security, General liability, Professional liability, Employment Practices, Umbrella.

Compliance & Regulatory Oversight

• Oversee the Agency Compliance Officer and maintain an independent, adequately resourced compliance program.
• Provide oversight related to Medicaid billing and documentation,state regulations, HIPAA, privacy, recordkeeping, individual rights, incident reporting, safeguarding, and employee obligations.
• Maintain internal controls designed to prevent, identify, investigate, report, and correct billing errors, over payments, fraud, abuse, neglect, conflicts of interest, and other potential violations.
• Ensure compliance concerns are addressed appropriately and that individuals who report concerns are protected from retaliation.
• Review compliance risks and findings and elevate significant matters to appropriate leadership.
• Oversee corrective action plans, compliance training, audits, and investigations.
• Keep executive leadership and the Board informed of material compliance and risk developments.

Administration & Strategic Leadership

• Develop scalable administrative systems, policies, service standards, and performance measures to support organizational growth.
• Evaluate and streamline business processes to improve operational efficiency, service quality, accountability, and cost effectiveness.
• Develop and manage operating and capital budgets, expenditures, purchasing controls, contract controls, cost analysis, and financial reporting.
• Develop multi-year capital, equipment, technology, and infrastructure projections.
• Lead and develop Business Administration and Compliance staff through clear expectations, performance goals, accountability, succession planning, recruitment, retention, collaboration, and continuous improvement.
• Lead the strategic and operational management of CMA's social enterprise, including business planning, financial sustainability, performance monitoring, workforce coordination, community partnerships, and alignment with CMA's mission.
• Support implementation and advancement of CMA's strategic plan.
• Lead major organizational change initiatives and evaluate operational and industry trends.
• Advise the CEO, Senior Leadership, and Board on significant operational, financial, technology, facilities, risk, compliance, and infrastructure matters.
• Develop performance measures and reporting systems that…