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Team Lead, Customer Service & Store Ops

Job in Westchester, Cook County, Illinois, 60154, USA
Listing for: Follett
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
An established industry player is seeking a dynamic Team Lead for Customer Service to enhance the customer experience in a retail environment. This role involves coordinating team activities, ensuring compliance with operational policies, and fostering a culture of exceptional service. The ideal candidate will have a passion for customer interaction, strong leadership skills, and the ability to manage cash operations effectively.

If you thrive in a fast-paced environment and enjoy mentoring others, this position offers a fantastic opportunity to make a significant impact on customer satisfaction and team performance.
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