Senior Manager, Remarketing Operations & Services

United States (Remote)

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RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system;
Smart Equip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers;
Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

In this new role the Senior Manager, Remarketing Operations and Services will lead IAA’s vehicle reconditioning and enhancement program as part of the company’s broader Remarketing growth strategy, managing a team of Make-Ready Analysts responsible for executing and monitoring the program across the nationwide branch network. The Senior Manager, Remarketing Operations and Services is responsible for leading the team of Make-Ready analysts to ensure that every remarketed vehicle is optimally prepared for sale through efficient processes, cost-effective use of internal and external resources, and high-quality standards.

This role will develop and standardize make-ready operations across IAA’s 184 branches, direct the team’s day-to-day execution of vendor relationship management and work cross-functionally to turn IAA vehicle remarketing services into a scalable, revenue-generating program. The position directly supports IAA’s strategic goal of improving the seller’s experience and maximizing the value of every remarketed unit. This role reports to the Sr.

Director
-Field Development and Support (or another appropriate field operations leader).

The posted hiring range represents a general guideline; compensation will be determined using location‑based market data across North America and may vary accordingly.

Own the end-to-end make-ready/enhancement lifecycle for remarketed vehicles (e.g., inspections, light mechanical repairs, detailing/cleaning, keys, paint touch-ups, de-identification). Define “ready-for-sale” criteria and standard operating procedures, including required vs. optional tasks by client/vehicle type, manage a team of Make-Ready analysts, assigning workload, setting individual goals, and priorities aligned to program standards, and coaching Make-Ready analysts on execution. Continuously improve processes to reduce cycle time and eliminate waste.

20%

Lead vendor management and outsourcing strategy for reconditioning/enhancement services. Identify and onboard qualified vendors, assist Procurement with data to negotiate service agreements, and guide national vs. local vendor utilization. Direct…