Registered Nurse, Triage

Registered Nurse, Central Triage

Trinity Health – Westchester, IL

The Triage Nurse will support Primary Care providers for multiple care sites in the Chicagoland area. You will play a critical role in patient access and safety by assessing symptoms, prioritizing care needs, and guiding patients to appropriate services. This role involves telephone triage, clinical decision‑making, and coordination with providers to ensure timely and effective care.

• Type: Full time
• Shift: May vary between 7am – 5pm with rotating Saturdays 8am – 12pm
• Location: Westchester, IL
• Salary Range: $29.78 - $48.84 per hour

• Benefits from Day One
• Career Development
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
• Certification reimbursement (up to 1 certification)
• Referral Rewards

• Be the first point of care by providing compassionate telephone and online triage, using evidence‑based protocols and your clinical expertise to guide patients to the right next step.
• Listen carefully, assess symptoms, and determine the best level of care—whether it’s a same‑day visit, routine appointment, urgent care, or emergency services.
• Empower patients through clear education on symptom management, chronic condition support, and medication instructions, helping them feel confident and cared for.
• Work hand‑in‑hand with providers to coordinate timely appointments, referrals, and follow‑up care that keeps patients on track.
• Keep records accurate and complete by documenting every interaction in the EMR, ensuring seamless continuity of care.

• A diploma from an accredited school/college of nursing is required – BSN or ADN
• BLS provider (accredited by the American Heart Association) required prior to hire
• Current Registered Nurse License State of Illinois
• 5 years minimum of nursing experience in a clinical setting, preferably in a primary care or ambulatory setting

• Experience in chronic disease management (e.g., diabetes, hypertension, asthma)
• Familiarity with population health initiatives and care coordination
• Ability to work independently and manage multiple priorities in a fast‑paced environment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.