Lead Valet Parking & Bell Attendant

Lead Valet Parking & Bell Attendant

Full Time Hourly Westerly, RI, US

30+ days ago Requisition

Salary Range: $16.00 To $16.00 Hourly

Ocean House Management

Lead Valet Parking and Bell Attendant

A Collection Unlike Any Other

The Ocean House Collections includes 3 luxury properties. The Ocean House featuring 49 luxury guest rooms, 18 Signature Suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.

The Weekapaug Inn offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedrooms signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.

The Watch Hill Inn established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities and resort activities at both Ocean House and Weekapaug Inn.

The Bell-Valet is the first impression of the Hotel. This position focuses on delivering unique services carefully tailored to each guest staying at the hotel. With the highest level of sophistication, discretion, and anticipation the Bell-Valet greets every guest of our world-famous hotel. No guest request remains unanswered. The primary focus and goal are to ensure that each all guests are completely satisfied with their experience.

Attention to details and effective communication are key to the successful execution of this role.

All staff should understand that the property operation is 24 hours a day, 7 days per week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all hourly paid staff may be asked to work extended shifts and additional days based on business demands. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday thru Sunday and on holiday weekends that are celebrated on Mondays.

All seasonal staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, and earn.

Internal: The position reports directly to the Director of Front Office.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constantly and consistently exhibit Ocean House core values and standards of behavior including adherence to the Forbes 5-Star standards.
• Operate Ocean House vehicles to move guests and staff both on and off property as directed by supervisor.
• Meet and greet guests warmly with appropriate time-of-day greetings- "Good afternoon/evening".
• Always open the door and assist guests into and out of the vehicle.
• When luggage is present, load and unload luggage to and from the vehicle.
• Luggage should ALWAYS be delivered to the guest room before guest check-in.
• Engage passengers in pleasant conversation, sharing information about the Ocean House amenities, activities, dining and history.
• When guests enter the vehicle, provide a brief orientation about the trip, safety precautions and amenities available during the trip. Offer bottled water if appropriate.
• Assist guests from vehicle and provide a warm farewell inviting them to return.
• Obtain from the guest the purpose of their stay, offer services and experiences to enhance their…