Catering & Events Manager

Catering & Events Manager

The Ocean House Collection includes three luxury properties on the Rhode Island shoreline. Ocean House is the Collection's Forbes Five-Star flagship, offering 49 guest rooms, 20 signature suites, and 13 private villa vacation homes. Weekapaug Inn delivers a relaxed but luxurious New England experience. Watch Hill Inn, founded in 1845, combines historical charm with cutting-edge technology across 21 suite-style accommodations.

The Event Manager prepares all event documentation and coordinates with both the Sales team, Operations team and clients to ensure consistent, high-level service throughout the pre-event, event and post-event phases of property events. The Event Manager recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events with superior service levels. The Event Manager serves as the event planner's primary contact (following turnover) on property and is responsible for the guest experience.

The operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all exempt team members may be required to work extended shifts and additional days based on business demands. Working more than eight hours per day and more than five consecutive days as needed is an essential job function for all exempt roles.

Travel may be required and may include some overnight stays. All exempt team members should be responsible for scheduling their time off. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday through Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All exempt staff must be aware and able to work all weekends;

requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.

This position reports directly to the Director of Catering & Events. Has regular contact with the company's suppliers and vendors, social and group clients, prospective clients, guests, members, and residences owners. Maintains appropriate relationships with these and other constituencies to enhance the image of the Company and the attainment of its objectives.

Oversees the development and implementation of relationships with outside vendors (musicians, florists, rental company). Community groups sponsor events. Responsible for budgetary and expenses of the in-house events, including labor, cost of goods, and net profit. Respond to all private dining requests for events in Cottage, Signature Suites and Members and Owners. Creates proposals, estimates and contracts for assigned leads. Ensure all documents sent to clients are error free and follow hotel standards.

Oversees and coordinates all the details for in-house resort events. Scheduling and prioritizing work assignments, and implementation of effective operating policies, procedures, and systems. Aids and support to colleagues on the catering team. Address all guest concerns related to in-house events and bring them and their resolution to the attention of the Director of Catering & Events. Prepare all Banquet Event Orders and lead BEO Meetings as they relate to all assigned groups including in-house events.

Assisting in the development of policies and procedures related to in-house event planning. Recruits needed volunteers and contract service employees (e.g., special guests such as musicians, artists, etc.). Garner publicity for the special events by working with the Director of Sales & Marketing. Controls revenues and expenditures; and makes recommendations for future budget appropriations. Assist in the publication of the monthly Resort Activity Calendar ensuring that all in-house events are included.

Book all music and entertainment programming for the Resort venues, handle arrangements regarding travel, housing, and contract negotiations for the entertainers. Work in conjunction with the Resort florist on weekly and monthly and holiday decoration. Reviewing the Final Billing with Accounting for accuracy before sending the final…