Surf House Attendant

Surf House Attendant

The Ocean House Collections includes 3 luxury properties. The Ocean House featuring 49 luxury guest rooms, 18 signature suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.

The Weekapaug Inn offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedrooms signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.

The Watch Hill Inn established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities and resort activities at both Ocean House and Weekapaug Inn.

The Beach Attendant is responsible for providing exceptional guest service on the beach, ensuring a comfortable and enjoyable experience for all visitors. This includes assisting guests with towels, personal belongings, beach chairs, and cabanas. The position also involves food and beverage service on the beach, as well as performing basic cleaning and maintenance duties. The Beach Attendant plays a vital role in supporting the overall beach operation, including assisting with restaurant tasks when required.

The operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all exempt team members may be required to work extended shifts and additional days based on business demands. Working more than eight hours per day and more than five consecutive days as needed is an essential job function for all exempt roles.

Travel may be required and may include some overnight stays. All exempt team members should be responsible in scheduling their time off. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday thru Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All exempt staff must be aware and able to work all weekends;

requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.

This position reports to the Beach Manager. This position interacts regularly with guests of hotel, day visitors and Food and Beverage Employees.

• Guest Assistance:
Greet and assist guests upon arrival, providing towels, beach chairs, and sunbeds.

Set up and arrange beach chairs, cabanas, and sunbeds according to guest preferences.

Carry guests' personal belongings to designated areas and ensure their safety.

• Food and Beverage Service:

Deliver water, food, and beverages to guests on the beach as requested.

Ensure guests are comfortable by proactively offering additional amenities (e.g., towels, sun protection).

• Beach Maintenance:

Maintain cleanliness of the beach area, including sweeping, picking up litter, and ensuring sunbeds and cabanas are clean and well-maintained.

Monitor the beach area for safety hazards and report any issues promptly.

• General Support:

Assist with basic restaurant tasks, such as clearing tables, cleaning, or helping as needed.

Provide additional support to the operation, responding to guest requests and performing other duties as assigned.

Advanced verbal and written communication skills in English and the ability to work with a wide range of constituencies in a diverse operation.

Ability to perform job functions with attention to detail, speed and accuracy under pressure of tense/confrontational situations.

Uphold the Company standards, policies, and procedures.

Prioritize and organize tasks and work area

Ability to remain calm and resolve problems using good judgement as interpreted by the management

Follow directions

Work cohesively with co-workers as part of a team

Maintain confidentiality of guest/employee information and pertinent hotel data

1 year previous luxury hotel operations experience preferred