Graduate Intern - Events and Conferences

Graduate Assistant For The Office Of Events And Conferences

Otterbein University is seeking a collaborative and highly motivated Graduate Assistant for the Office of Events and Conferences to support the planning, coordination, and execution of special events and conferences. This role provides hands-on experience in event logistics, customer service, and operational coordination while working closely with campus partners, event clients, and student staff in a dynamic and fast-paced environment. This is a 12-month position with a full tuition waiver, stipend valued up to $7,280 (less applicable taxes), and a meal plan available.

• Oversee the budget and process for billing clients for all necessary event costs.
• Implement, secure, communicate, bill, and facilitate the Summer Intern Housing Program.
• Help manage the shared departmental mailbox for the Office of Events and Conferences.
• Plan logistical and administrative arrangements with conference groups and event coordinators.
• Serve as a liaison with event leaders and attendees before and during events and conferences.
• Coordinate with campus departments to arrange services, equipment, meeting rooms, and dining needs.
• Assist with meeting preparation work (moving tables, chairs, boxes, etc.).
• Assist with registration and administrative duties as assigned.
• Respond to participant needs and requests with a positive and professional attitude.
• Assist with set-up, tear-down, and overall production of special events throughout the year.
• Assist clients with logistical wedding arrangements, including rehearsal and wedding set-ups with Otterbein staff.
• Enforce applicable University regulations and policies.
• Lead on-site tours for contracted and potential clients, vendors, community members, and campus visitors.
• Ability to manage and prioritize multiple meetings and events at various planning stages.
• May assist with supervisory roles.
• Complete other related assignments as directed.

• Acceptance into a graduate program at Otterbein University, or into one of the following Antioch University graduate programs: MBA & MGMT, MSAT, or MSAH.
• Bachelor's degree plus two (2) years of experience in event management, accounting, supervision, or a related field.
• Outgoing and personable, with the ability to interact with individuals of all ages.
• Ability to take initiative, adapt to changing demands, and work with a positive attitude and sense of humor.
• Strong customer service background and ability to work well with others.
• Strong computer skills and ability to multitask effectively.

Communication Skills

• Ability to present information, ideas, and analysis clearly in written and oral form.
• Ability to tailor communication to reach and engage various audiences.

Interpersonal Skills

• Ability to build strong relationships with colleagues and constituents.
• Ability to work through interpersonal conflicts to strengthen collaboration.
• Demonstrated respect for confidentiality.

Agility

• Readily respond to changing demands and needs within the department.
• Willingness to take calculated risks.

Initiative

• Seek opportunities to improve or streamline work processes.
• Think creatively by connecting ideas in new ways.

Accountability

• Take responsibility for individual and team goals.
• Set clear, challenging, and achievable goals aligned with the division's mission.

Ethics

• Act in accordance with laws, policies, procedures, and University values.

Language Skills

• Excellent verbal and written communication skills required.

Mathematical Skills

• Ability to analyze budgets, work with segmentations, and build audiences based on sound marketing principles.

Technical Skills

• Proficiency with computers and databases is essential.

Reasoning Ability

• Strong organizational and interpersonal skills, attention to detail, and a goal-oriented work ethic.

Physical Demands

• Ability to travel both on and off campus.
• Some evening and weekend work required to represent the University at events and functions.
• Ability to spend extended periods using a computer or telephone.
• Ability to project voice and present to small and large audiences.
• Must meet regular and predictable attendance standards.

Wo…