Service Advisor - Westerville

Service Advisor – Westerville, OH

Full-Time | Monday – Friday | Starting at $60,000 + Uncapped Commission

Looking for a place to call home?

If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shop—we're a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off.

We're looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location.

Why Buckeye?

• Family-owned and operated since 2015
• Top-rated online reputation
• Forward-thinking, tech-savvy environment
• Exceptionally equipped and maintained facilities
• A fun, positive, and professional team culture
• No weekend hours—work-life balance is real here!

What You'll Do

Sales & Communication

• Recommend services and repairs based on customer goals and technician assessments
• Clearly explain technical issues in an easy-to-understand way
• Keep customers informed on repair status and timelines
• Collaborate with technicians to ensure smooth workflow

Customer Experience

• Provide exceptional service via phone, email, text, and in person
• Build trust and long-term relationships with every customer interaction

Operations & Admin

• Create accurate estimates and invoices
• Help with parts ordering, dispatching, and workflow management
• Support general shop operations—everyone pitches in where needed!

What We're Looking For

• 3+ years of experience in automotive service writing/sales
• Proven track record in customer service and sales performance
• Solid organizational skills and the ability to thrive amid distractions
• Basic computer literacy (Windows, email, typing, office software)
• Strong verbal and written English communication
• Valid driver's license and ability to drive various vehicles safely

Benefits & Compensation

• Starting at $60,000/year + uncapped commission
• Simple IRA with company match
• Vision and dental insurance
• Alternative health care options (company-paid)
• Employee discounts
• Paid time off & life insurance
• Professional development support

This is more than a job—it's a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If you're driven, solution-focused, and ready to make an impact, apply today.