Security Officer Reception Desk Agent

Allied Universal -  - Responsibilities:
Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.;
Monitor front desk activity, manage visitor access protocols, verify identification and credentials as required, and document arrivals, departures, and deliveries according to site-specific guidelines.;
Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building personnel, supervisors, and/or first responders when needed.;
Answer questions, provide directions, and support a professional lobby environment while helping to deter unauthorized access and disruptions at the location.;
Complete required reports, logs, and front desk records accurately and promptly, and report maintenance concerns, suspicious activity, and/or policy violations through appropriate channels.