Multimedia Designer

The Multimedia Designer is responsible for creating visually impactful static and motion-based design solutions across both traditional and digital advertising platforms. This role involves collaborating with marketing managers, clients, the production and digital teams to understand design needs and develop creative concepts that align with client objectives and brand goals.

This position produces a wide range of deliverables, including print materials, digital assets, and video and motion content such as animations, social media videos, OTT advertising, and end tags. In addition to execution, the Multimedia Designer serves as a subject-matter expert in graphic and video design, guiding conversations around emerging creative tools, trends, and best practices while staying ahead of the rapidly evolving design landscape, including the use of AI-powered tools.

This role plays a key part in establishing, maintaining, and evolving a strong, consistent, and engaging visual brand presence across all client channels.

The Multimedia Designer plays a critical role in aligning design strategies with business objectives in the home service industry. This includes maintaining brand continuity and ensuring visual consistency across all platforms, including print, direct mail, social media, email, websites, video/motion-based content, and television. The designer will work within the agency's project management system to maintain timelines, track revisions, and ensure adherence to established processes.

They are expected to contribute to the evolution of creative workflows and proactively identify opportunities to streamline production and improve quality.

Responsible for developing and executing high-impact visual design and motion graphics across a wide range of digital and print media. Utilizes industry-standard creative software, including Adobe Creative Cloud and AI-powered design tools, to produce engaging, on-brand creative assets. Responsibilities include, but are not limited to:

• Brand guides and logos
• Brochures, direct mailers, and print collateral
• Social media graphics and digital ads
• Digital assets
• Animated ads, motion graphics, and video content
• Short-form video assets (Reels, Stories, OTT, You Tube)
• Optimize video formats, durations, and aspect ratios for various platforms
• Television end tags

The designer must adhere to project deadlines and brand guidelines while ensuring that all deliverables are accurate and high-quality. This includes proofreading all elements (client name, headline, offer, phone number, spelling, and disclosures) prior to final delivery.

The Multimedia Designer collaborates with the production team, Scrum Master, and Marketing Managers to make timely adjustments that support on-time, on-brand, client-ready deliverables. Successful execution will directly support lead generation, customer engagement, video performance metrics, and brand visibility.

Serve as an internal expert in graphic and video design. Lead conversations around creative tools, trends, and best practices while staying current on evolving design technologies, software, and the AI landscape. Continuously enhance skills across both static and motion disciplines, adapt to changing project demands, and bring fresh, innovative ideas to every project with a solution‑oriented mindset.

Work closely with clients, Marketing Managers, production teams, and digital marketing staff to understand client objectives and deliver cohesive, on-brand visual solutions. The Multimedia Designer acts as a creative partner in concept development, including campaign ideation, storyboarding, and brand‑building strategies. Clear and timely communication is essential to ensure alignment on goals, creative direction, and delivery expectations. The designer must collaborate effectively across departments to support strategic initiatives and client satisfaction.

• Bachelor's degree in Graphic Design or a related field preferred, or equivalent professional experience, with a…