Admin ​/ Front Sales Desk Associate Poolwerx Westfield

Benefits:

• Competitive salary
• Opportunity for advancement

Admin / Front Sales Desk Associate Poolwerx – Westfield & Noblesville, IN

About Us:

Poolwerx is one of the worlds leading pool and spa service companies, built on professionalism, knowledge, and f

Position Overview:

We are seeking a customer-focused, self-starting problem-solver to be the welcoming face of our Poolwerx locatio

Key Responsibilities:

- Greet walk-in customers and build rapport with a friendly, solutions-oriented approach
- Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs
- Handle POS transactions in Lightspeed, including sales, returns, and product lookups
- Maintain a clean, organized, and fully stocked storefront
- Provide support for water testing and guide customers through product recommendations (training provided) - Proactively troubleshoot scheduling conflicts, customer concerns, or order issues
- Communicate with service technicians to coordinate job timing and customer expectations
- Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records

Qualifications:

- High school diploma or equivalent - 1+ years experience in customer service, retail, or scheduling roles
- Experience using Skimmer or Lightspeed is a plus-but not required
- Tech-comfortable and able to quickly learn digital tools and systems
- Strong organization, communication, and multitasking skills
- Must be able to lift up to 40 lbs and stand for extended periods
- Willing to work weekends and increased hours during peak season Ideal Candidate:

- Self-Starter:
Takes initiative without waiting to be told what to do
- Problem-Solver:
Quickly identifies issues and calmly finds solutions
- Customer-Focused:
Genuinely enjoys helping people and takes pride in service
- Detail-Oriented:
Stays organized and on top of schedules, inventory, and records
- Adaptable:
Comfortable switching gears throughout the day and managing shifting priorities Compensation & Benefits:

- Competitive hourly pay (18.00-$22.00/hr depending on experience) - Paid training and ongoing development
- Product and service discounts
- Supportive team environment with opportunity for growth
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Poolwerx Corporate. #J-18808-Ljbffr