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Tier 2 Enterprise IT Helpdesk Analyst
Job in
Westfield, Hamilton County, Indiana, 46074, USA
Listed on 2026-08-09
Listing for:
Majestic Care
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Majestic Care is seeking an Enterprise Helpdesk Analyst to deliver advanced Tier-2 technical support to care team members across multiple locations. You will handle complex issues in hardware, software, connectivity, and system access while maintaining documentation, ensuring security, and providing professional service.
The role emphasizes escalation handling, knowledge sharing, and collaboration with IT teams to improve workflows and user satisfaction.
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