YMCA In Westfield - Member Services Representative - Weekday Opener

Job Details

Job Location:

Westfield YMCA - Westfield, IN 46074
Position Type:
Part Time

Job Shift: Part Time
Job Category:
Member Services

The primary function of this position is to provide excellent member services.

• Ability to stand for extended periods of time
• Ability to sit, walk, kneel, balance, reach, push and pull
• Ability to climb stairs (depending on the facility)
• Ability to lift and carry up to 40 lbs.
• Ability to use close and distant vision
• Ability to establish and maintain positive relationships with staff, parents, program participants, the general public and overall work effectively on a team
• Ability to work as a team member and possess the core values that meet the YMCA mission
• Ability to maintain confidentiality regarding personal information on children, family and YMCA staff
• Ability to work in a variety of environments, specifically those fast-paced and subject to noise
• Ability to concentrate and work under time constraints, even when distracted by noise and activity
• Occasional exposure to heat, cold, water, dirt and dust
• Ability to listen and communicate (verbally) with members and staff effectively
• Ability to alphabetize, read and write
• Ability to prioritize, analyze, reason, solve problems, make sound judgment, draw conclusions, make decisions and occasional negotiate
• Ability to follow instructions, give directions/train others and occasionally lead/direct activities
• Must display attention to detail, resourcefulness, and adaptability.
• Ability to observe and promote safety and security procedures
• Ability to physically and mentally respond to emergencies and administer First Aid effectively

• MINIMUM QUALIFICATIONS
• At least 16 years of age
• High school diploma or equivalent preferred
• Basic member service skills and telephone etiquette
• Data entry skills and basic computer proficiency using standard word processing
• Ability to learn and use YMCA software programs
• Math and calculator proficiency
• Knowledge of filing and basic office procedures and the ability to use the copier and fax machine
• Obtain and maintain required training (refer to YMCA Training Plan) and demonstrate YMCA Leadership Competencies for the Member Services Representative I position.