Receptionist, Administrative​/Clerical

Job Purpose

The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate associates, mail distribution and requisition of supplies.

• Answers and directs callers to the appropriate associates, directs to voicemail, and takes messages when required.
• Greets and directs visitors to the company.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receives, sorts and forwards incoming mail and maintains and routes publications.
• Coordinates pick‑up and delivery of express mail services (Fed Ex, UPS, etc.).
• Assists in ordering, receiving, stocking and distributing office supplies.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Applies a 5‑Star customer service approach in all aspects of the job.
• Actively supports the company’s commitment to providing 5‑Star service on all quality objectives, with an emphasis on continual improvement.
• Adheres to all company policies, procedures, and standards of conduct.
• Reports to the appropriate managers any known or suspected violations of policy and procedures, regulations or standards of conduct.
• Performs additional duties as assigned.

• High school diploma or equivalent (GED) required.
• 6 months to 1 year of relevant experience and/or training preferred.
• Strong organizational skills required.
• Excellent verbal and written communication skills. Must possess exceptional interpersonal skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Ability to work with Microsoft Office and other software programs. Demonstrated keyboarding skills required.
• Business casual dress.