Coordinator, Student Access and Support; FACES - Temporary

Position: Coordinator, Student Access and Support (FACES) - TEMPORARY - Westfield State University
Job Description:

Campus

Title:

Coordinator, Student Access and Support (FACES)
-TEMPORARY

Department:
People and Culture

Job Code:
Contracted

FLSA Status:
Non-Exempt

Funding: TBD

Bargaining Unit:
Contracted

Job Type: Part-Time, temporary 20-25 hours per week

Timeframe:
Summer 2026 / (10 weeks) / Start date 6/21/2026 / Flexible hours Monday-Friday

Shift: Flexible/ based on need

Regular Days Off:
Saturday and Sunday (may be needed on occasion)

Supervision Received:
The temporary Coordinator reports to the Executive Director, Student Belonging & Affinity Programs.

Supervision Exercised:
Supervision may include student workers and graduate assistants.

Salary: $25.00-$28.00 Per hour (commensurate with education and experience)

General Statement of Duties:

The temporary Coordinator of Student Access and Support within the Fostering a Culture of Empowerment and Success (FACES) will provide on-campus support for non-clinical case management and the coordination of basic needs services and programming for Summer 2026 FACES students living in residence halls. The Coordinator will assist students with personal, employment, and residency needs and services. In collaboration with Residential Life and Student Activities, Involvement, and Leadership (SAIL) among other campus offices, the Coordinator will plan and implement inclusive, accessible student-centered summer programming.

Duties and Responsibilities:

Duties include but not limited to:

Essential:

* Provide assistance and advocacy to students in support of their self-identified personal, employment, and residency needs and services.

* Support the development, delivery, and referral of supportive services and resources for students.

* Facilitate students' connection with campus and community-based resources and service providers.

* Support a caseload of approximately 50 students including associated documentation and data entry.

* Contribute to the planning, organization, and facilitation of events for FACES students.

* Perform other programmatic or service-related duties as assigned.

Requirements:

Required Qualifications

* Any combination of acceptable education and experience, which has provided the necessary knowledge and skills to fulfill the requirements of this position.

* Proven competence in student support services and practices aimed at students from diverse backgrounds.

* Demonstrated commitment to working with students from diverse cultural and ethnic heritages, and an awareness of issues affecting women, BIPOC, LGBTQIA+, and other communities.

* Ability to exercise confidentiality with highly sensitive information.

* Strong interpersonal skills; the ability to listen well, demonstrate sensitivity and respect for individual needs.

* Computer proficiency with routine office software and applications.

* Ability to work well in a team setting.

* Drivers License

* Bilingual (English and Spanish) preferred.

Additional Information:

Salary:

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.

Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at  or visit us in the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.

Application Instructions:

An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

* Resume

* Cover Letter

* Contact information for three references
* * Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.

Deadline:
The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.

NOTE:

If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.