Coordinator, Student Access and Support; FACES - Temporary

General Statement of Duties

The temporary Coordinator of Student Access and Support within the Fostering a Culture of Empowerment and Success (FACES) will provide on-campus support for non-clinical case management and the coordination of basic needs services and programming for Summer 2026 FACES students living in residence halls. The Coordinator will assist students with personal, basic, and residency needs and services. In collaboration with Residential Life and Student Activities, Involvement, and Leadership (SAIL) among other campus offices, the Coordinator will plan and implement inclusive, accessible student-centered summer programming.

Duties include but are not limited to:

• Provide assistance and advocacy to students in support of their self-identified personal, basic, and residency needs and services.
• Support the development, delivery, and referral of supportive services and resources for students.
• Facilitate students' connection with campus and community-based resources and service providers.
• Support records collection and documentation associated with an active student caseload as requested.
• Contribute to the planning, organization, and facilitation of events for FACES students; including efforts to ensure transportation to and from events.
• Perform other programmatic or service-related duties as assigned.

• Any combination of acceptable education and experience, which has provided the necessary knowledge and skills to fulfill the requirements of this position. Bachelor's degree in social work or related field preferred.
• Proven competence in student support services and practices aimed at students from diverse backgrounds with familiarity working with students who have experienced foster care and/or housing and food insecurity preferred.
• Demonstrated commitment to working with students from diverse cultural and ethnic heritages, and an awareness of issues affecting women, BIPOC, LGBTQIA+, and other communities.
• Ability to exercise confidentiality with highly sensitive information.
• Strong interpersonal skills; the ability to listen well, demonstrate sensitivity and respect for individual needs.
• Computer proficiency with routine office software and applications.
• Ability to work well in a team setting.
• Driver's License.
• Bilingual (English and Spanish) preferred.

Salary: $25.00 - $28.00 per hour (commensurate with education and experience).

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on Department of Higher Education's webpage.

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at  or visit us in the Horace Mann Building, 1st floor.

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.