Coordinator, Student Access and Support; FACES

Coordinator, Student Access and Support (FACES) - TEMPORARY

Category:
Professional/Executive

Department: HUMAN RESOURCES

Locations:
Westfield, MA

Type:
Part-time Non-Exempt

Position

About Westfield State University:

In 1839, Westfield State University was founded on the ideals of Horace Mann who sought to improve society through education. We were the first public education institution without barrier to race, gender or economic class. The spirit of innovative thinking and social responsibility is forged in a curriculum of liberal arts and professional studies contributing to the development of knowledge, skills, and character essential for students to become responsible leaders and engaged citizens.

Westfield State is a highly residential campus with approximately 55% of our 3,100 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Springfield, Northampton, and Amherst with a selection of museums, theater, collegiate and minor league sports, hiking trails, and restaurants.

The University is within 1.5 hours of Boston and Albany and within 3 hours of New York City and the Green Mountain range of Vermont.

Westfield State commits to values that strengthen a common bond among all members of our community and promotes a rich campus environment.

• Embrace Diversity
  - We treat all members of our community with dignity and respect.
• Maintain Excellence and Integrity
  - We maintain excellence and integrity in all that we do.
• Collaborate with Each Other
  - We make decisions in a transparent and collaborative manner.
• Provide Accessible Education
  - We commit to providing an accessible, affordable public higher education for all.
• Build a Strong Community
  - We are inclusive and ensure equity, supporting the personal development of all community members, and embracing multiple perspectives.
• Engage the Outside Community
  - We support civic engagement in local, regional, and global initiatives.

Campus

Title:

Coordinator, Student Access and Support (FACES) - TEMPORARY

Department:
People and Culture

Job Code:
Contracted

FLSA Status:
Non-Exempt

Funding: TBD

Bargaining Unit:
Contracted

Job Type: Part-Time, temporary 20-25 hours per week

Timeframe:
Summer 2026/ (10 weeks) /Start date 6/21/2026/Flexible hours Monday-Friday

Shift: Flexible/ based on need

Regular Days Off:
Saturday and Sunday (may be needed on occasion)

Supervision Received:
The temporary Coordinator reports to the Executive Director, Student Belonging & Affinity Programs.

Supervision Exercised:
Supervision may include student workers and graduate assistants.

Salary: $25.00-$28.00 Per hour (commensurate with education and experience)

The temporary Coordinator of Student Access and Support within the Fostering a Culture of Empowerment and Success (FACES) will provide on-campus support for non-clinical case management and the coordination of basic needs services and programming for Summer 2026 FACES students living in residence halls. The Coordinator will assist students with personal, basic, and residency needs and services. In collaboration with Residential Life and Student Activities, Involvement, and Leadership (SAIL) among other campus offices, the Coordinator will plan and implement inclusive, accessible student-centered summer programming.

Duties include but not limited to:

• Provide assistance and advocacy to students in support of their self-identified personal, basic, and residency needs and services.
• Support the development, delivery, and referral of supportive services and resources for students.
• Facilitate students' connection with campus and community-based resources and service providers.
• Support records collection and documentation associated with an active student caseload as requested.
• Contribute to the planning, organization, and facilitation of events for FACES students; including efforts to ensure transportation to and from events.
• Perform other programmatic or service-related duties as assigned.

Required Qualifications:

Any combination of acceptable education and experience, which has provided the necessary knowledge and skills to fulfill the requirements of this position. Bachelor's degree in social work or a related field preferred.

Proven competence in student support services and practices aimed at students from diverse backgrounds with familiarity working with students who have experienced foster care and/or housing and food insecurity preferred.

Demonstrated commitment to working with students from diverse cultural and ethnic heritages, and an awareness of issues affecting women, BIPOC, LGBTQIA+, and other communities.

Ability to exercise confidentiality with highly sensitive information.

Strong interpersonal skills; the ability to listen well, demonstrate sensitivity and respect for individual needs.

Computer proficiency with routine office software and…