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IT Help Desk Technician - First-Line Support & Service
Job in
Westfield, Hampden County, Massachusetts, 01085, USA
Listed on 2026-09-04
Listing for:
Westfield Bank
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Westfield Bank is seeking an entry-level Help Desk Technician I to be the first point of contact for employees needing technical assistance. You will resolve routine hardware, software, network, and application issues and document incidents in the ticketing system.
You will also assist in testing and implementing new software or procedures, monitor recurring tasks, and help ensure a secure, compliant technology environment across the bank.
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