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Residence Director

Job in Westfield, Hampden County, Massachusetts, 01086, USA
Listing for: Westfield State University
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 42000 USD Yearly USD 42000.00 YEAR
Job Description & How to Apply Below
Position: Residence Director - Westfield State University
Job Description:

Campus

Title:

Residence Director

State

Job Title:

Staff Assistant

Department:
Residential Life

Job Code: HA5600

FLSA Status:
Exempt

Funding:

Bargaining Unit: APA

Job Type: Full-Time, Permanent

Timeframe: 43 Weeks

Shift: Monday-Friday 9am to 5pm (frequent nights & weekends required)

Regular Days Off:
Saturday and Sunday

Supervision Received:
The Residence Director reports to the Area Coordinator and/or Assistant Director of Residential Life.

Supervision Exercised:
The Residence Director supervises approximately 8-14 paraprofessional staff members.

Salary: $42,000.00 Annually (see other compensation benefits below)

INTERNAL JOB POSTING

This position is currently open to internal WSU employees only. External applicants are welcome to apply for other available positions as listed on our Careers page.

General Statement of Duties:

The Residence Director (RD) is a full-time, 10-month, live-in position that plays a critical role in promoting the success and well-being of residential students and in achieving the goals and objectives of the Department of Residential Life; the Division of Enrollment Management, Marketing, and Student Affairs; and the University. The RD provides comprehensive oversight of 1-2 residence halls, while assisting residents with a full array of personal, social, academic, developmental, and residency issues.

The RD supervises paraprofessional staff members and serves as a vital communication link between residents, the Residential Life department, and the University community. The RD also provides on-site response, critical emergency support, and information on student matters both within and outside the Department of Residential Life.

RDs are expected to support the vision, mission, and values of Residential Life, and their job responsibilities align with the following values:

* Build Strong Inclusive Communities - We are inclusive and ensure equity, supporting the identity development of all community members and acknowledging multiple perspectives.

* Collaboration with Each Other - We work with each other and campus partners to create a seamless student experience.

* Social Justice - Residential Life strives to create spaces that are validating for all social identities. While creating completely safe spaces might not be possible given the oppressive world in which we live, our goal is social justice, and our work moves us closer to that goal every single day.

* Student Development & Personal Growth - We provide tools and experiences that promote student growth and empower students to find and use their voice.

* Student Service - Student needs, their feedback, and best practices in the field drive our decisions and services, and we maintain excellence and integrity in every interaction.

Duties and Responsibilities:

Duties include but not limited to:

Essential:

* Support the educational mission and goals of the Department of Residential Life; the Division of Enrollment Management, Marketing, and Student Affairs; and the University with a primary emphasis on building a positive residence hall community and engaging students in their university experience.

* Serve as a student advocate and educator, helping residents to be positive and responsible members of the residential community. Be available and accessible to students as necessary and advise students on issues related to on-campus residency and their personal, social, and academic development.

* Know the residents of the community well and be available and accessible to students on both a scheduled and non-scheduled basis; counsel and advise students on issues related to on-campus residency and their personal, social, and academic development.

* Serve in the on-call duty rotation by responding to after-hours and weekend emergencies in accordance with the University and Residential Life emergency response procedures and the direction of the Administrator on Call as applicable.

* Coordinate overall management of the hall by tracking and reporting hall damages/incidents, and by monitoring hall facilities, security, and maintenance concerns.

* Develop a highly competent and committed building staff team through training, supervising, mentoring, and evaluating staff members. Conduct weekly building staff meetings and at least bi-weekly individual supervision meetings. Develop positive, professional, and effective working relationships with all members of the Residential Life staff team.

* Offer quality programs and services that meet identified resident and campus needs; and provide these programs and services in an effective, efficient manner.

* Track and report residence hall programming initiatives, including budget. Attend a minimum of one program each week during the academic year.

* Complete daily rounds of the residence hall to ensure familiarity with all student and staff concerns.

* Develop a positive and collaborative partnership with the residence hall's maintainer staff in order to effectively respond to student concerns. Meet regularly with the…
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