Roofing Installation Manager

Overview

The Roofing Installation Manager is responsible for leading the successful execution of residential roofing and exterior construction projects from pre-construction through final completion. This role oversees job-site safety, installation quality, scheduling coordination, subcontractor performance, and customer satisfaction while ensuring projects are completed efficiently and to company standards.

• Projects completed on time and within scope
• High customer satisfaction and positive online reviews
• Safe, organized, and efficient job sites
• Strong subcontractor accountability and workmanship quality
• Minimal punch-list items and warranty callbacks

• Oversee residential roofing and exterior installation projects from pre-construction through final completion
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation-ready
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed
• Conduct job-site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job-site standards
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews
• Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency
• Maintain safe and organized job sites in compliance with company policies and applicable safety regulations
• Manage multiple active projects simultaneously while maintaining strong communication and attention to detail
• Support continuous improvement initiatives focused on quality, efficiency, and customer experience

Required:

• Minimum of five (5) years of experience in the construction industry with demonstrated expertise in roofing and siding installations
• Valid driver’s license with the ability to operate a company vehicle and maintain insurability under the Company’s Commercial Auto Policy
• Ability to read, interpret, and execute project documents, specifications, and installation drawings
• Proficiency in CRM systems like Service Titan and Microsoft Office applications
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal teams
• Strong organizational skills with exceptional attention to detail
• Proven ability to manage multiple projects simultaneously under tight deadlines

Preferred:

• CDL license designation

• Experienced in residential roofing or exterior construction project management
• Comfortable leading crews and holding subcontractors accountable
• Organized and detail-oriented with strong follow-through
• Confident communicating with homeowners and internal teams
• Able to balance multiple projects in a fast-paced environment
• Solutions-oriented and calm under pressure

• Safety performance and job-site compliance
• Installation quality and reduced warranty callbacks
• On-time project completion
• Customer satisfaction and successful project closeout

• Competitive base salary
• Performance-based bonus opportunities
• Company vehicle or vehicle allowance
• 8–10 hour shifts with weekend work as needed

Location: Westfield, MA - home base - role covers surrounding territory, going to projects in company provided vehicle

Pay Range: $75,000 - $85,000

Job Type: Full-time

FLSA: Exempt, Salary

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on-the-job training

EEO Notice: JP Carroll Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy