Transportation Manager II

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best‑in‑class customer service. The Transportation Manager ensures compliance with DOT regulations and is accountable for all driver compliance and company regulations while working with internal and external contacts to plan, route, monitor, and deliver freight and loads.

The role requires flexibility to work any shift, including day, night, and weekend shifts.

• Build and maintain positive professional relationships with drivers and safety staff to minimize turnover and maximize productivity.
• Cover absent or unavailable personnel and lead special projects related to optimizing fleet operations and achieving profitability.
• Manage personnel, including training and orientation of drivers and employees, and provide assistance with internal and third‑party (customer) systems.
• Conduct analysis of fleet operations and profitability, recommend continuous improvements, determine and measure key performance indicators, and produce customer‑specific reporting and financial analysis through face‑to‑face or virtual interactions.
• Manage inventory, assets, customer pools, and driver assignments to balance equipment in market.
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documentation, pay issue resolution, invoicing, and creating operational or financial reports.
• Manage the yard, inspect equipment, coordinate maintenance, and ensure preventative maintenance services are scheduled and safety‑related mechanical issues resolved.
• Work with drivers, customers, and company personnel to resolve service, routing, mechanical, and accessorial pay issues on the day and, when necessary, on‑call.
• Maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly training, annual reviews, and enforcement of DOT and company safety policies.
• Assign loads, plan, route, and monitor freight movement to provide safe, on‑time service, manage exceptions, and adjust driver ETA based on pickup and delivery schedules and environmental factors.

• High School Diploma or GED and 2‑3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Availability to work across multiple shifts, including nights and weekends.

• Strong professional communication skills, both internal and external.
• Proven ability to establish and maintain healthy working relationships.
• Experience fostering strong customer relationships through commitment delivery, open communication, and continuous improvement.
• Ability to process information accurately and analyze situations to make informed decisions.
• Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Capacity to manage multiple competing priorities.
• Willingness to travel consistently to account and customer locations.
• Adaptability to a dynamic work environment and shifting priorities.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful and high‑pressure environment.

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1‑2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Expected starting pay range: $63,000.00 – $78,800.00 per year.

Comprehensive benefits for full‑time employees, subject to eligibility requirements and company policy changes, include medical, dental, vision, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off (vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class in accordance with applicable law. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the position.