Transportation Manager II

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* Job Title:

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* Transportation Manager II

** Department:*
* Supply Chain

** Country:*
* United States of America

** State/Province:*
* Massachusetts

** City:*
* Westfield

** Full/Part Time:*
* Full time

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* Job Summary:

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* Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

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* Job Description:

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* Key Responsibilities:

- Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity

- Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability

- Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems

- Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations

- Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market

- Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports

- Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)

- Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call

- Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met

- Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

This position is located at 50 Campanelli Drive, Westfield, MA 01085.

** Compensation Information:*
* ($63,000-$94,500) Actual compensation may vary due to factors such as experience and skill set.

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* Qualifications:

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* Minimum Qualifications:

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

Strong professional communication skills applied internally and externally

Proven experience in establishing and maintaining healthy working relationships

Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement

Ability to process information with high levels of accuracy

Accurately analyze situations and reach productive decisions…