Logistics Planner

Job Title:

Logistics Planner Department:

Supply Chain Country:

United States of America State/Province:

Massachusetts City:

Westfield Full/Part Time:

Full time

Job Summary:

Under general supervision, executes load assignments to meet customer requirements for on-time, safe, damage-free delivery of freight in a cost-effective manner. Optimizes assets and drivers to meet customer requirements, service levels, revenue and profitability goals, and driver needs. Manages external carriers to minimize costs and maximize customer service levels. The incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success.

This includes, but is not limited to, day shifts, night shifts and weekend shifts.

Job Description:

Key Responsibilities:

Assign and pre-plan freight according to DOT guidelines for drivers and external carriers according to appointment times and driver availability to meet customer requirements and increase operational efficiency to reduce overall operating cost Verify inbound capacity details such as driver hours, due homes and trailer assignments to effectively manage utilization and the safety of our driving teams

Monitor pick up and delivery times against driver performance to maintain optimum service levels and customer satisfaction

Cultivate relationships with external carriers regarding freight availability, service issues and increase market capacity while maintaining communication with internal teams to increase volume opportunities

Coordinate with Customer Experience Reps and/or appointment team on resetting freight based on rail updates, missed appointments, etc., to protect service

Match load assignment requirements to driver's available hours to maintain hours of service and Company regulations
• Meets and exceeds productivity goals for operations to minimize empty miles and maximize stops to reduce costs
• Resolve service issues promptly to meet and exceed customer requirements and maximize service levels for customer retention

Coordinate equipment pools availability at customer sites, market locations and/or rail ramps to balance available assets and meet operations and customer needs

Balance freight and equipment availability in assigned markets according to capacity, customer requirements and driver needs and manage internal capacity to match freight volume

Track & interpret important customer KPIs in order to improve service execution &/or customer relationship

Provide mentorship to Manager Trainee / Transportation Managers Improve account/location results through understanding operational performance indicators that impact financials

Compensation Information:($73,500-$91,900) Actual compensation may vary due to factors such as experience and skill set.

This position is located at 50 Campanelli Drive, Westfield, MA 01085

Qualifications:

Minimum Qualifications:

High School/GED with 3-4 years experience in transportation/logistics, business administration, account management, and/or equivalent military experience

Preferred Qualifications:

Bachelor's Degree with 4-5 years of experience in the Transportation/Logistics industry

Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement

Knowledge of the J.B. Hunt's vision, structure, culture, philosophy, operating principles, values, and code of ethics

Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan Ability to understand, monitor, update, or enhance existing business or work processes

Ability to promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business

Accurately analyze situations and reach productive decisions based on informed judgment

Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion

Ability to consistently travel to account and customer locations

Proven experience…