Sr. Manager, Commercial Systems & Strategy

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry. We are guided by our belief that this is a purpose-driven business, which improves patient's lives and improves practitioner's livelihoods.

• We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics.
• We are the leader in science-based technology which elevates the standard of care for consumers.
• We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.
• We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.
• We put our people first and believe personal development drives business development.
• We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient's outcomes and to improve their livelihoods.

At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people's careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together.

As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. With the aesthetic industry's most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women's health.

Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful.

Learn more about us by following our Linked In and Instagram sites and please visit us at

Job Summary

The Sr. Manager, Commercial Systems & Strategy is a high-impact, enterprise-facing role embedded within the commercial organization to drive scalable infrastructure, systems optimization, and data-driven decision making. This individual operates at the intersection of business strategy, systems, and data, translating commercial needs into streamlined processes, intelligent automation, and actionable insights that enable growth while proactively identifying opportunities through data to support pipeline development and lead generation.

Working closely with Sales, Service, Finance, and Operations, this role focuses on improving the efficiency, consistency, and scalability of the commercial lifecycle. The Analyst will play a critical role in shaping the future-state commercial ecosystem, anchored in Salesforce and connected enterprise systems, ensuring the organization is equipped to grow without increasing complexity.

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.

Commercial Systems Ownership and Optimization

• Serve as the business owner for Salesforce and the broader commercial tech stack, ensuring alignment with enterprise priorities
• Work with IS business partners to translate business needs into scalable system solutions that improve efficiency and support growth
• Identify inefficiencies across the commercial lifecycle and design streamlined, system-driven solutions
• Evaluate and prioritize enhancements based on business impact, scalability, and long-term value
• Partner cross-functionally with sales and marketing teams to design and execute strategic prospecting projects - from market segmentation analyses to opportunity scoring models - that systematically expand the top of the sales funnel.
• Drive proactive lead generation initiatives by leveraging data analysis and market insights to identify and prioritize high-potential sales opportunities, enabling the commercial team to target prospects with greater precision and speed.

Enterprise Process Design and Transformation

• Map current-state processes across Sales, Service, Finance, and Operations and define scalable future-state models
• Translate business challenges into structured requirements, process flows, and system enhancements
• Drive cross-functional alignment on standardized processes that support consistency and growth
• Partner with IT and external vendors to execute system enhancements and integrations

Data Strategy, Analytics and Insights

• Develop and maintain enterprise-level dashboards and reporting to support decision-making and performance visibility
• Analyze pipeline health, revenue trends, operational performance, and system utilization
• Proactively identify opportunities through data to support targeted…