NPI Service Program Manager

NPI Service Program Manager This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level. Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market. Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

As the Services Program Manager for New Product Introduction, you will be part of the Services Business Operations team. Your mission will be to develop, evolve, and manage our Services product management process for new product introduction and new service introduction. You will be working hand‑in‑hand with Services Product Line Management, as well as Engineering Product Line Management, to continually improve these processes and to drive their execution across the services portfolio.

You will ensure we distinguish NPI processes based on product and service requirements, put in place and use the tools we need to manage these processes, and drive the change management required to ensure strong practices. You will also work closely with other program managers to scale and extend our NPI processes. The ideal candidate will blend expertise in program and change management with experience in new product introduction and/or new service introduction in a technology company, preferably HPE (Hewlett Packard Enterprise).

• Own the NPI processes for Aruba Services – evolve process design with cross functional feedback and periodic releases, driving change management cross-functionally
• Build relationship and work closely with HPE NPI team to share best practices and drive process integration around shared systems, tools, and aligned services
• Manage and measure NPI process effectiveness and adherence cross-functionally, ensuring adoption and effective execution by product management and SMEs to ensure projects and underlying functional inputs meet scope, time, budget and quality
• Personally lead NPI for many key products and services, directly managing timelines, financials, cross‑functional inputs and stakeholder relationships
• Coach other program managers so they too can drive NPI effectiveness, providing detailed performance review input and development recommendations for team members
• Contribute to Services PMO around program and change management
• Build NPI program management team capability to more effectively assist and extend capability of product management team
• Contribute to broader Services Business Operations initiatives

Typically 12+ years to demonstrate mastery of Service Business Management. Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.

• A…